We have implemented rigorous protocols to ensure we are a Covid Safe business. If you're not feeling well, please stay home!

Frequently Asked Questions

DO YOU HAVE PARKING?

We have a free VIP car park. There is also free all day street parking available and 2 hour parking which becomes un-metered after 5pm.

IS THERE PUBLIC TRANSPORT?

There are a number of bus stops right on our doorstep, with options running regularly along Denison and Beaumont Streets. Hamilton Train Station is
at the other end of Beaumont Street, a short stroll away.

DO YOU HAVE A VIP LOUNGE AND TAB FACILITIES?

Yes, our VIP lounge is located on the ground floor, and we are proud to have Newcastle’s best TAB and Sports Bar!

DO YOU HAVE DISABILITY ACCESS?

Yes, there is access via the carpark entrance, elevator access to the first floor and disabled bathrooms are available on both levels.

WHAT IS YOUR FAMILY/CHILDREN POLICY?

We are a family friendly venue, with a children’s menu and highchairs available. Minors are welcome in the venue up until 10pm.

IS THERE AN ENTRY FEE?

Entry to the venue is free at all times. Some performances in Live at the X are ticketed, however access to the rest of the venue is still free during these shows.

DO YOU PROVIDE DINING OPTIONS THAT CATER TO FOOD ALLERGIES, GLUTEN FREE, VEGETARIAN AND VEGAN?

Yes, we cater for a variety of dietary requirements and food allergies. Please let us know your requirements.

CAN I BRING PETS?

Support animals are welcome.

IS THERE A DRESS CODE?

We are a casual venue however after 9pm we request you do not wear thongs, board shorts and singlets. Please note that all guest entries are subject to the discretion of our management and security teams.

DO YOU HAVE LIVE MUSIC?

We have live music shows multiple nights a week, including every Friday and Saturday. Check out our What’s On page for more information.

WHAT COVID SAFE PROCEDURES DO YOU HAVE IN PLACE?

We are proudly Covid Safe: capacity is strictly limited; strict social distancing applies; you must remain seated at all times, and distanced from other patrons; sanitation stations throughout the venue, dedicated hygiene marshalls at all times; Compulsory digital check in

Follow us @theexchangenewcastle